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Care Home Partnership Service

Why Partner with GA Medical EMS Limited?

Supporting Your Residents. Supporting Your Staff. Supporting Your Home.

Care homes need transport they can rely on — not taxis that rush, not NHS transport that leaves residents waiting for hours. Our Clinic‑Link Transport & Companion Service is designed specifically to support care homes across Gloucestershire, Worcestershire, and surrounding areas, offering safe, calm, and fully supported journeys for your residents.

We become an extension of your team, helping you deliver smoother days, happier residents, and less pressure on staff.

 

Why Care Homes Partner With Us

1. No Long Waits for Pick‑Ups

We stay with your resident throughout their appointment, meaning:

  • No residents left alone in waiting rooms

  • No unpredictable delays

  • No staff needing to chase transport providers

  • Residents return home as soon as they’re ready

This removes one of the biggest frustrations for care homes and families.

 

2. We Reduce Pressure on Your Staff

Because we act as the chaperone:

  • You don’t need to send a member of staff

  • No one is pulled off shift to escort a resident

  • No overtime or agency cover needed

  • Your team stays where they’re needed most — in the home

We take the strain so your staff doesn’t have to.

 

3. Trained, Uniformed, Professional Staff

Every journey is handled by staff trained in:

  • Dementia awareness

  • Safeguarding

  • First aid

  • Health & safety

Your residents are supported by people who understand their needs and treat them with dignity and patience.

 

4. Wheelchair Accessible Vehicles (WAVs)

Our vehicles are suitable for:

  • Wheelchair users

  • Residents with limited mobility

  • Those who need a steadying hand

We ensure safe boarding, secure travel, and a calm, comfortable experience.

 

5. Peace of Mind for Families

Families appreciate knowing:

  • Their loved one is never left waiting alone

  • They are supported by trained, compassionate staff

  • They return home promptly and safely

This builds trust in your home and strengthens your reputation.

 

6. A Service Built on Compassion and Dignity

As a Christian‑led company, we treat every resident with patience, respect, and kindness. We support them the way we would want our own loved ones to be supported.

 

How Our Partnership Works

We keep it simple, reliable, and care‑home friendly.

Step 1 — Pre‑Book the Journey

You call or email with plenty of days' notice of the appointment:

  • Resident name

  • Pick‑up time

  • Destination

  • Appointment time

  • Any mobility or communication needs

We confirm the booking.

 

Step 2 — We Collect the Resident

Our trained staff arrive:

  • On time

  • In uniform

  • With ID badges

  • In a clean, wheelchair‑accessible vehicle

We assist the resident safely into the vehicle.

 

Step 3 — We Stay With Them

This is what makes us different. We remain with the resident throughout their appointment, offering:

  • Reassurance

  • Conversation

  • Help navigating the hospital

  • Support with check‑in and communication

They are never left alone.

 

Step 4 — We Bring Them Straight Home

As soon as the appointment is finished, we’re ready to go. No waiting. No delays. No stress.

We return the resident safely to the home and update staff on:

  • How the appointment went

  • Any delays

  • Any concerns noticed during the visit

 

Flexible, Affordable, Care‑Home Friendly Pricing

We offer:

  • Clear pricing

  • No hidden fees

  • Companion support is charged in simple 1hr blocks

  • Invoices that are easy to process

We keep things straightforward so you can focus on care, not admin.

 

Let’s Support Your Residents Together

If your care home wants:

  • Fewer delays

  • Less pressure on staff

  • Happier residents

  • Peace of mind for families

  • A reliable transport partner

…then Clinic‑Link Transport is here to help.

 

📞 Partner with us today — together, we can transform journeys for your residents.