Travel with Confidence – Care Homes & Public Bookings

Clinic‑Link Transport

Clinic‑Link provides safe, reliable, wheelchair‑accessible transport with a companion who stays with you throughout your entire appointment. We pick you up at your door, guide you to the right department, stay with you throughout, and bring you safely home — supporting both ambulant and wheelchair‑using customers with calm, steady reassurance from start to finish.

Every Step With You

Our professional, uniformed colleagues are: 

      ✅ Enhanced DBS checked

      ✅ First aid trained

      ✅ Dementia trained

      ✅Safeguarding trained

      ✅ Health and Safety trained

Clinic‑Link: Transport & Companion Service

Clinic‑Link is our pre‑booked wheelchair-friendly transport and companionship service. It supports people who are wheelchair users as well as people who are independently mobile but who feel anxious travelling alone, need help navigating busy hospitals, or value having someone stay with them throughout their visit. We provide steady reassurance, conversation, and on‑site support during what can often be a long and tiring experience.

What We Do 

  • A steady helping hand getting in and out of our wheelchair accessible vehicle, keeping you safe.

  • We provide a tested wheelchair, if required.

  • Provide friendly guidance through clinics and hospitals, so busy and overstimulating environments feel manageable.

  • Help with booking-in and reception, taking the stress out of the process.

  • We stay with you during waiting times, offering reassurance, company, and practical support.

  • A safe, supported trip home, with no waiting around for transport to arrive.

Who We Support

Clinic‑Link is ideal for adults and children who:

  • Can mobilise independently or need a helping hand or travel using a wheelchair

  • Feel anxious attending appointments alone

  • Want someone to stay with them throughout their visit

  • Have families who want peace of mind

Social‑Link is suited to people who:

  • Would benefit from support with social or community activities

  • Prefer not to travel or attend outings alone

  • Value calm, friendly companionship and reassurance

Our Standards

We operate with full compliance to ensure every journey is safe, comfortable, and professionally managed.

Service Credentials

  • Vehicles licensed for private hire with the local authority

  • Comprehensive passenger‑carrying insurance

  • Crash‑tested, transit‑approved wheelchairs supplied

 

"I can't say enough about the outstanding service I received from your company. Their team went above and beyond to meet our needs and exceeded our expectations."

Oliver Hartman

What we offer GA Medical Clinic-Link Other Patient Transport Taxi Services
One-to-one transport ✅ Yes – private, individual journeys ❌ Shared with multiple customers ❌ Shared or limited availability
Punctual pick-up & drop-off ✅ Guaranteed, scheduled precisely ❌ Often late or delayed by detours ⚠️ Dependent on availability
Driver stays with customer ✅ Continuous companionship & support ❌ Driver only for transport ❌ Driver waits outside or leaves
Taken to correct hospital department ✅ Yes – personally escorted and assisted ✅ Quick Drop-off only ❌ Drop-off only
Assistance with booking in / check-in ✅ Yes – support until fully checked in ✅ Minimal assistance ❌ No assistance
Waiting with customer during appointment ✅ Yes – driver waits and offers reassurance ❌ No waiting, customer left alone ❌ No waiting
Return journey when ready ✅ Immediate, pre-arranged pick-up ❌ Long delays or uncertain timing ⚠️ Must rebook and wait
Comfort & dignity ✅ High – designed for customer needs ❌ Low – multi-customer and impersonal ⚠️ Varies by taxi provider
Reliability & peace of mind ✅ Excellent – dedicated healthcare service ❌ Inconsistent ⚠️ Variable